THANK YOU FOR SUPPORTING US NOW: FREE ISLANDWIDE DELIVERY ON US WHEN YOU SPEND AT LEAST SGD49!

Cancellation Policy


Please contact customercare@bowlchap.com.

We are more than happy to fix any issues you may have!

Order Modifications or Cancellation

After your order has been placed, you have 24 hours to contact customercare@bowlchao.com and request order modifications, change of address, or a cancellation. After 24 hours, your order has already been placed in production and can no longer be modified.

Damaged/ Incorrect Order

We try our best to ensure product quality and accuracy, but sometimes mistakes happen and we sincerely apologize in advance if/ when it happens.  If either of these rare occurrences happens to you, please take a clear photo of the item(s) and email it to us, along with your order number to customercare@bowlchap.com. Once we receive your email, we will assess it and get back to you.